Muzooka is an online service owned and operated by us, Muzooka Inc. ('us,' 'we,' 'our'). We provide an online service where artists and their teams can manage their assets across multiple platforms from one central hub, as well as report their live concert setlists to international Performing Rights Societies for proper live performance royalty distributions. In addition to providing our services through a website located at www.muzooka.com (the 'Site'), we also provide our services through certain third party sites, and third party applications (‘Applications’). For convenience, the Site, Applications, and all other products and services offered by us through the Site or through third party sites or third party applications on our behalf, are sometimes referred to together as the 'Service'.
We know that you care about how your personal information is used and shared and, accordingly, are committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect and utilize your personal information when you use the Service. We urge you to read this Privacy Policy and any other rules and guidelines, that may from time to time be presented to you through the Service, carefully, as this Privacy Policy, and any other such rules, create a binding legal contract between you and us. By accessing the Site or using the Service in any manner you agree that you have read, understood, and agree to be bound by and comply with this Privacy Policy, including any changes made to this Privacy Policy by us from time to time, including without limitation, our collection, use and disclosure of your information as provided in this Privacy Policy.
We collect personal information generally for the purpose of improving how we operate and offer the Service and for providing a superior level of customer service to our users. We also collect that information so we can keep you updated on the Service, including, for example, website updates, modifications to terms and conditions on the Service, special offers and promotions.
You must register with us and open an account on the Service in order to access many parts of the Service, and the collection of personally identifiable information is necessary to enable you to create and maintain your account. Personal information that you provide to us may include: (i) your name, email address, and profile photo (such as for the purposes of creating a user account ID); (ii) your billing information (such as mailing address and phone number); (iii) your location information (such as zip code or postal code and country); and (iv) demographic information (such as language, gender and age, and, if applicable, personalization information).
You should be aware that when you voluntarily disclose or post any information or photograph via any forum, blog or comment section offered on the Service or on any of the Services or sites with which we link or cooperate, such posts are subject to our Terms of Service and those of the other sites with whom we partner or collaborate. You also specifically acknowledge and agree that any such information will be publicly available, that you shall be solely responsible for the consequences of any information that you may post and that Muzooka retains the right to cancel your registration and shut down your account for violation of any of those Terms of Service, whether Ours or those of other Partners, or Collaborative sites.
We may collect some information about you using automated methods, which may mean that it will not be obvious to you that information is being collected. That information may include non-personally identifiable information such as your computer's or mobile device’s IP address or other unique identifier, your domain server, your type of computer or mobile device, your type of web browser, and statistical information regarding the pages that you visit, as well as the items viewed in the Service. We use information collected through such technologies to make our Service more interesting, engaging and useful to you and to other users and our partners and sponsors of the Service, which may include advertisers. For example, statistical information can help us track which areas and features of the Service are more popular, so that we can better customize content to the interests of our users. We will combine information collected by automated methods with personally identifiable information only to identify a visitor in order to protect our systems, operators, the Service, and the users of the Service, when required by law, or when needed to help resolve a technical issue a user may be having while viewing or using the Service.
The Service does not currently recognize automated web browser tracking method signals, such as “do not track” instructions. You can change your privacy preferences regarding the use of cookies and other technologies through your browser, including blocking all cookies; however blocking all cookies may affect your use of our Service and other websites and services online, and may prevent you from using all the features and elements of our Service and other websites and services.
We may collect some information about you through cookies. “Cookies” are pieces of information that the Service sends to your device while you are visiting and using the Service. These pieces of information allow the Service to remember important information that will make your use of the Service more useful. You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome, Safari, Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help Menu to learn the correct way to modify your cookies. However, remember that if you turn cookies off when visiting our Service, you may not have access to many features that may make your experience more efficient and parts of the Service may not function properly.
We use personal information you provide to us in a number of ways. We use the information to communicate with you about your account. For instance, if you contact us for help, we will use your information to contact you. In some instances, information we collect is used to send you email updates and newsletters about the Service, including, for example, products and services you have accessed through the Service. We may also use the information you provide to send you email promotions and special offers from us or our third-party sponsors, affiliates and partners. Sometimes another user may provide us with your email address so that we may, per the request of such other user, invite you to use certain products and services. On rare occasions, it may be necessary to send out a strictly service-related announcement to users, such as, if the Service is temporarily suspended for maintenance.
We use the general information we collect about you through your use of the Service in both the aggregate (e.g., to understand general usage of the Service and to track content usage), and to provide you with certain features of the Service (e.g., your personal statistics on engagement with the Service).
Your name and photo may be shared within the Service if you are connected to an artist profile as an administrator of that artist profile. Your name and photo are only visible to other administrators of that artist profile.
When you report an event in the system using Muzooka, notwithstanding any other term of this Privacy Policy, you acknowledge that your first and last name could be identified to other Muzooka users as the reporting party associated with that account.
If you modify content (assets) in Muzooka, you acknowledge and agree that we may share your first and last name with others associated with that account in the event that/at the time that your account is deleted.
You are one of the most valuable assets of our business. We are not in the business of selling information about our users. However, if we believe that there may be a value to our users, we may share your information or send you messages on behalf of another organization, but only to the extent that you have given us permission to do so. We may also share information for security and related reasons.
From time to time, we may hire companies to help us manage all or part of the Service. In those instances, we will need to share your information with them. These companies are basically 'standing in our shoes', and they are allowed to use your information only to perform or manage the applicable parts of the Service as we direct.
We may provide a link to content that is created by a third-party partner or affiliate service. For example, we may link to partner or affiliate services that offer products or services through our Service. In some instances, the third-party partner and affiliate services will collect information in order to facilitate the transaction or to make the use of their content more productive and efficient. In these circumstances, the information collected may be shared between us and our third-party partners. Certain third-party partners and affiliates may also have their own privacy policies posted on their services, which we encourage you to review, since email communications and other uses of your information by such third-party partners or affiliates will be subject to the terms of those privacy policies.
In addition, we may be required to provide specific access and usage information to certain content providers as a condition of licensing their content for use via our Service. In such cases, we may provide content usage, access, demographic and other information in the aggregate (i.e., without your personally identifiable information) to our content providers.
Our Service may also contain links to outside services with which we do not have affiliation, partnership or other cooperative agreement. We do not share your personal information with those services and we are not responsible for their privacy practices, but when you go to their services, you are subject to their privacy policies. We encourage you to learn about the privacy policies of those companies.
Our online business is changing and evolving every day. As we continually look for ways to improve our business, we may buy or sell a business entity. If we buy or sell an entity, or the business of an entity (or our company as a whole), the names previously collected by that entity will likely be transferred as a part of the sale. Information about users will be used in the aggregate.
We will give out personal information as required by law, for example, to comply with a court order or subpoena; to enforce our Terms of Service or similar service rules; or to protect the safety and security of users and our systems and the Service.
We follow generally accepted industry security standards designed to safeguard and help prevent unauthorized access to and disclosure and use of personal information. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to try to ensure the protection of your personal information.
At the time when we collect your email address, you may be given the ability to subscribe to receive email communications from us. When receiving such emails, you will have the ability to 'unsubscribe' from receiving future emails using a hyperlink included at the bottom of each email. You may also unsubscribe from receiving such emails by accessing your account through the 'Settings' section of your dashboard located on the Site. Some emails may be optional (e.g., receiving an email notification when you have a new message delivered through the Site), while some emails are non-optional (e.g., service updates). To unsubscribe from the non-optional emails, you must delete your user account. You can have your user account deleted by sending a request for the deletion of your user account to team@muzooka.com or by accessing your account on your dashboard and selecting the function to delete your account. Data in the aggregate form of all Users combined may be shared with our third-party partners and affiliates but data specific to individual Users will not be shared with third-party partners and affiliates.
Also, as mentioned above, there are ways to limit the information collected through technology by blocking 'cookies' - though some of our features won’t work if you decide to do this.
Under Texas law, if you are a resident of Texas, you are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes. In response to your written request, we will identify the categories of information shared, if any, and will include a list of the third parties and affiliates with which it was shared, as well as their addresses. If you want to submit such a written request, please submit it by email to privacy@muzooka.com or by U.S. mail at the address set forth below.
You can access, review, update and correct personal information you have provided to us by clicking on the Settings section of your dashboard located on the Site. If you prefer, you can also contact us by sending an email to team@muzooka.com explaining how you would like to modify your preferences. You agree to promptly update your account information if it changes or is inaccurate.
For the safety of minors, and in compliance with the Children’s Online Privacy Protection Act, we (i) do not permit children under 13 years of age to become registered users of the Site; and (ii) request that children between the ages of 13 and 17 not fill out any personal information on our Service without first receiving the approval of a parent or guardian. If you are under 13 years of age, you may not use the Service.
First name, last name, photo and email address.
Muzooka collects your basic user information through Facebook’s Graph API and uses that information to identify you as a user of Muzooka.
Muzooka collects the data to be displayed internally within our application, and for basic communication, such as sending emails to those who have opted in to receive notifications.
Information is stored in a secured, private database.
No third parties have access to our user data.
We use cookies for authentication and for tracking inside of our web application. Logging out of Muzooka removes the associated cookies. We also use third party services (Google Analytics and Facebook Pixel) for tracking usage across our services.
Individuals can delete their personal account in our 'Settings' section, which will remove their personal data from the Muzooka database. To request your personal data, send us your request using the same email address used in your active Muzooka account and we will send you an export of your data after verification.
More information about GDPR at: https://gdpr.eu/
Our business and the environment in which we operate change constantly. This Privacy Policy may also change as we see the need for updates. Use of the information that we gather now is subject to the terms of the then-current Privacy Policy in effect at the time of use. We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy simply by posting such change, update or modification on the Service. Any such change, update or modification will be effective immediately upon posting on the Service. You should check our Service frequently to see the most recent version of this Privacy Policy.
If you need further assistance, have questions about the privacy aspects of our products or services, or would like to make a complaint, please send an email message with your questions or comments to: privacy@muzooka.com, or send by mail to:
Muzooka Inc.
950 E. State Highway 114 - Suite 160
Southlake, Texas 76092
Attn: Privacy Policy Department